Avoiding Pitfalls

As an owner of commercial property, someone (you or as a professional property management firm) is managing your property.

Managing your commercial property requires substantial skills, knowledge, and experience.  While any given property may have periods of seemingly easy management, mistakes can affect a commercial property’s long term performance, reputation, and profitability.  In this blog post, we will discuss some of the most common mistakes and pitfalls to avoid and how to overcome them.

Mistake #1: Not conducting regular inspections and maintenance.

One of the most important responsibilities of a commercial property manager is to ensure that the property is in good condition and meets the standards and expectations of the tenants, owners, and regulators.  Regular inspections and maintenance can help prevent potential problems, such as structural damage, safety hazards, code violations, tenant complaints and lawsuits.  A well-maintained property can also enhance its value, attractiveness, and marketability.

To avoid this mistake, commercial property managers should conduct periodic inspections of the property, both inside and outside, and document the findings and actions taken.  They should also establish a preventive maintenance plan that covers all the essential systems and components of the property, such as HVAC, plumbing, electrical, roofing, landscaping, etc.  They should also allocate sufficient funds for repairs and replacements and hire qualified contractors to perform the work.

Mistake #2: Not communicating effectively with tenants and owners.

Another key aspect of commercial property management is communication.  Effective communication can help build trust, rapport and loyalty with tenants and owners, as well as resolve issues and conflicts in a timely and satisfactory manner.  Poor communication, on the other hand, can lead to misunderstandings, dissatisfaction, disputes, and turnover.

To avoid this mistake, commercial property managers should communicate regularly with tenants and owners, using various channels and methods, such as phone calls, emails, newsletters, surveys, meetings, etc.  They should also listen actively to their feedback, concerns, and requests, and respond promptly and professionally.  They should also keep them informed of any changes or updates regarding the property, such as vacancies, renovations, repairs, etc.

Mistake #3: Not complying with laws and regulations.

Commercial property management is subject to various laws and regulations at the federal, provincial, and local levels.  These laws and regulations cover areas such as environmental protection, health and safety, zoning, property taxation, etc.  Failing to comply with these laws and regulations can result in fines, penalties, lawsuits, and loss of license.

To avoid this mistake, commercial property managers should stay updated on the current laws and regulations that apply to their property type and location.  They should also consult with legal experts or professionals when in doubt or when facing complex or sensitive issues.  They should also keep accurate and complete records of all their transactions and activities related to the property management.


“Sundance property management is accomplished within Sundance Realty & Management Inc.  Sundance is licensed by the Real Estate Council of Alberta (RECA), as an independent, regulated, real estate brokerage.  Sundance Property Management is focused on delivering value to its property owner customers through the key values of quality facility management, quality tenant relationships, and quality owner reporting that emphasizes transparency and completeness.  Sundance property management is growing, and currently manages dozens of commercial properties representing over 650,000 square feet of Industrial, mixed-use, retail, warehouse, and office real estate properties.”